Privacy policy

Privacy and security of your personal information is our priority. Sneakflyy Inc assures you that the user or customer information and details collected through accessing, using, browsing the website, is safe, secured and fully compliant with prevailing laws of India. All payment transactions are made only through encrypted SSL technology.

**Note:** Our privacy policy is subject to change without prior notice. Please review this policy periodically to stay updated. Further, this privacy statement does not extend to the services provided by our business partners, affiliates, or the designers we have collaborated with. Please review the privacy statements of the other parties with whom you may interact.

## WHAT USER OR CUSTOMER INFORMATION DOES SNEAKFLYY.IN COLLECT?

When you visit our site i.e. sneakflyy.in, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. (Whether it’s a PC, Mac, iPhone, Android, or otherwise)

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Information we collect includes:

- Your contact details such as customer name, email address, account password, phone number, and shipping address.

- Your transaction or banking details such as credit/debit card number, cardholder name, expiration date, and CVV and/or other information as required for internet banking or other payment instruments is not held by sneakily.com but is collected by our Payment Gateway partners. Our payment gateway partner is "PCI DSS Level 1 Compliant" which ensures the highest standards of protection and security for your information.

- Your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history, etc.

## WHAT DOES SNEAKFLYY.IN DO WITH THE COLLECTED INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information [here](https://www.shopify.com/legal/privacy).

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

## WHAT IS THE EXTENT AND PURPOSE OF INFORMATION COLLECTED BY SNEAKFLYY.IN?

- **To register and manage your account on our Website:** We collect your name, email, password, and other additional details you may wish to add to your account, like phone number, addresses, and gender. The legal basis is the performance of a contract with you.

- **To fulfill the orders you make through our website:** We collect your name, addresses, phone number, and order details, like the products you are buying, the size, and price. The legal basis is the performance of a contract with you.

- **To collect payment from you:** We collect your payment information, which comprises the credit/debit card’s number, holder’s name, and CVV. We do not store them and only transfer them to our authorized payment providers. The legal basis is the performance of a contract with you.

- **To provide you with our customer services:** Including helping you to solve any issue you have with our services, updating you about any changes to our terms of service, or contacting you to know how your experience with us was, we collect your name, email, password, addresses, and your contact history with us.

- **To monitor the quality of our customer services:** We collect your name, email, password, addresses, and your contact history with us. The legal basis is our legitimate interest in running our business.

- **To administer, maintain, and optimize our Website and our services:** We collect your device information (such as your device IP address and device type), cookie identifiers, and browsing information.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) [educational page](https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).

We also use the information for marketing and advertising purposes. Where you have told us you would like to receive marketing communications or when you have made a purchase using our services, we and our partners will use your personal information (including your name, email address, and address) to occasionally send you updates, news, and offers via email, post, or other forms of media.

Other ways we might use your information include:

- To provide you with personalized recommendations and enhance your experience.

- To perform fraud and credit checks and assess if we can do business with you.

- To manage our loyalty programs.

- Advertising and retarget advertising of our and our partners’ products and services.

- To produce aggregated statistical reports.

## THIRD PARTY

Third-party service providers for business purposes: To function properly, we rely on several carefully selected third parties to provide us with services and products. We permit these companies to use your personal information only to the extent necessary to provide us with their services and products. Below you can find the types of third parties we use:

- **Courier companies:** We use them to deliver the products to you and, as such, they need to have access to your order information, including your name and address. These providers have a global outreach, with many local companies engaged depending on your shipping address.

- **Payment providers:** We use them to process your payment information (including your credit/debit card details) so that we can collect payment from you. These are based in India and are engaged depending on your location.

- **Designers we have partnered with:** This helps us and them monitor your preferences and collect data on how each brand is performing.

- **Analytics and search engine providers:** Like Google, that we use to assist us in the improvement and optimization of the website. These providers are based in the United States, India, and Europe.

- **Marketing tools providers:** These help us to enable our marketing. These providers are based in India, the United States, and Europe.

- **Performance marketing and recommendations providers:** These help us deliver advertising and recommendations of Sneakily Inc products tailored to your interests and needs. These providers are based in India, the United States, and Europe.

- **IT/technology providers:** These support, maintain, and provide our technology and IT infrastructure that supports our Website and the storage of your information. This includes Shopify, the platform on which our website is based.

By logging into our mobile applications via Google or Facebook, or linking your account on our website to your Google or Facebook accounts, you are giving us permission to obtain certain information and content from these accounts. The specific types of information that we may obtain depend on your settings for that account or website and will be subject to their privacy policies.

## HOW LONG WILL SNEAKFLYY.IN USE MY INFORMATION FOR?

We retain the data you provide to us for as long as you have your account with us and thereafter for such a period as you may have questions or a claim in relation to our services, notwithstanding any superior retention period that we may be obliged to observe in accordance with legal requirements applicable to us.

After you have terminated your use of our services, we may store your information in an aggregated and anonymized format. However, if you need your data deleted for any reason after termination of your account, the same can be done upon your request made to us.

## YOUR RIGHTS

If you are an Indian resident, you have the right to access, correct, and remove personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are an Indian resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of India, including Canada and the United States.

Sneakily Inc Brand Name and Logo are the registered trademarks of House Of Sneakily Inc.

For more information about our privacy practices or if you have questions, please contact us at sneakflyyshopify@gmail.com